The Specialist Quality Mark (SQM) is a comprehensive, relevant and effective quality standard for the provision of legal advice, designed to ensure that an organisation is well run and able to offer excellent client care.

It is a standard that helps organisations ensure they are well run, profitable, and provide clients with excellent value for money and high quality service. To ensure the quality of legal advice delivered is of a high standard, the SQM applies several proxies that are closely linked to good quality advice including supervision and file review.

Compliance with the SQM, or other recognised legal quality standard is a requirement for organisations that have, or are seeking to have, a Legal Aid Agency contract.

Click on the menu option on the left for more information, including how to apply for SQM Audit.